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Privacy Policy

PRIVACY POLICY
Last updated: November 18, 2025

1. Who We Are

Suncoast Pelicans (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website at www.suncoastpelicans.com (“Site”).

2. Information We Collect

We collect the following types of information:

• Personal Information You Provide

When you sign up for our email newsletter, place an order, create an account, or contact us, you may provide information such as:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (processed securely by third-party providers)

• Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed and time spent on the Site

  • Referral source (how you found our website)

  • Cookies and tracking data (see Section 5)

• Information from Third Parties

We may receive information from payment processors (e.g., Stripe or Shopify), email marketing tools (e.g., Mailchimp), or advertising platforms (e.g., Meta or Google), depending on your interactions with us.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (e.g., order updates, newsletters, customer support)

  • Improve our website, marketing, and user experience

  • Send promotional offers, event updates, and team news (with your consent)

  • Detect security issues, fraud, or misuse

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers for purposes such as:

  • Payment processing (e.g., Stripe, PayPal)

  • Order fulfillment and shipping

  • Website hosting and analytics (e.g., Google Analytics)

  • Email marketing and communication (e.g., Mailchimp, Klaviyo)

  • Advertising platforms (e.g., Facebook, Instagram) for campaigns you agree to receive

These providers only have access to the information needed to perform their services and are obligated to keep it confidential.

5. Cookies & Tracking Technologies

Our Site uses cookies, pixels, and similar tracking tools to:

  • Personalize your browsing experience

  • Track site usage and performance

  • Deliver relevant advertising

You can control cookie settings in your browser, though disabling them may impact site features.

6. Your Rights

Depending on your location (e.g., California, EU), you may have rights such as:

  • Access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Restrict certain types of processing

To exercise any of these rights, contact us at: support@suncoastpelicans.com.

7. Data Security

We use industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. However, no method of internet transmission is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us immediately.

10. Links to Other Sites

Our Site may contain links to third-party sites (e.g., YouTube, Instagram, partner brands). We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the “Last Updated” date on this page. Your continued use of the Site means you agree to the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Suncoast Pelicans
Email: support@suncoastpelicans.com

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